Hassle Free Return Service

You are choosing to RETURN an item you have purchased from Flips Official E-Store due to sizing issues or manufacturing fault. Choosing this option includes:

Part 1
Collection of the original purchase item at a designated date and time that you will choose in this product selection; 

Upon purchasing this RETURN ticket, you will need to wait for the order confirmation to be updated to "Shipped" in order to receive the tracking number.  Once you have received the tracking number, please follow the instructions below to proceed with exchange:

1) Please properly pack and seal the return item in an unmarked envelope, sleeve or box.
2) Please write/indicate the tracking number (from this order confirmation) clearly on the package for collection. The tracking indication is for verification purposes by the collection personnel.
3) Upon receiving the RETURN item from you, Flips will proceed with the order refund to you.

*NOTE: One order of RETURN ($4.5) is applicable for every 2 products to be returned. This Hassle Free Return Service only applies to purchases within Singapore. For purchases made outside of Singapore, please contact us for help.